Until recently, our Comcast remote was able to control the volume on both the cable box and the television, but a technician recently came to fix something and gave us a new remote, which he programmed. Now we are only able to control the volume on the TV itself, and the cable volume is stuck too low. The cable box itself does not have any volume controls.
Hitting the %26quot;cable%26quot; button at the top of the remote and then pressing the volume buttons does nothing at all.
Any ideas for fixing this issue, short of calling Comcast (that never ends well...)?How can I change the cable box volume with my Comcast remote?the manual for a comcast remote (dont know what one you have)
http://www.comcast.com/Media/1-2/CM/VanityURL/documents/comcast_dvr_remote_manual.pdf
found this in the manual :
CHANGING VOLUME LOCK
The Comcast Custom 3-Device universal
remote control is set at the factory to
control the TV volume in all modes.
However, you may change the Volume
Lock setting to Individual Volume
Unlock to unlock a specific device檚 volume
controls for independent operation
in its own mode (e.g., Audio
Receiver volume controls in the AUX
mode).
Or, if desired, you can perform Global
Volume Unlock so that the volume
controls of all devices can be independently
operated in their own modes.
Unlocking Volume Control For A
Single Device (Individual Volume
Unlock):
1. Press a desired mode key where
you want volume to be unlocked
(e.g., AUX) and controlled within
its own mode.
2. Press and hold Setup until the
selected mode key blinks twice,
then release Setup.
3. Enter 9 - 9 - 3 and then press VOLonce.
The mode key will blink
four times confirming unlock.
4. If desired, repeat steps 1 to 3 (of
this section) for each device that
you want volume to be unlocked.
5. Now, after you select a device that
has volume unlocked (e.g., AUX),
pressing VOL+, VOL-, or Mute, will
control the device檚 volume only
in its own mode.
Unlocking All Volume Controls
(Global Volume Unlock):
1. Press and hold Setup until the
selected mode key blinks twice,
then release Setup.
2. Enter 9 - 9 - 3 and then press
VOL+ once. The mode key will
blink four times confirming
unlock.
3. Now, volume controls for all
devices can be independently
controlled in their own modes.
Locking Volume Control To TV Mode
(Restoring Global Volume Lock To
The Default Mode):
1. Press TV once. Then, press and
hold Setup until the TV key blinks
twice, then release Setup.
2. Enter 9 - 9 - 3 and then press TV
once. The mode key will blink
twice confirming global lock.
3. Now, when you press VOL+, VOL-,
or Mute, the volume of the selected
device (e.g., TV) will be controlled
regardless of the mode
you have selected.
hope this helps if its not the right remote try www.google.com and search something like %26quot;comast remote manual%26quot;
